United States Postal Service

Carlitos Rojas a month ago

Never had a problem at this location till today kiosks were not printing receipts per usual but no problem I just use my email for the receipt, 5 minutes pass still no email receipt so I get in line mind you there’s only one worker and it’s the old Asian guy and like 15 ppl in line, I asked if I could get my receipt using the QR codes he said where are the packages. I told him I already scanned and shipped he immediately starts raising his voice at me. I explain to him 2 more times and just tells me the same shit. I wasn’t gonna deal with him not hold the line up because he’s also a very slow worker. Now I just have to hike my packages get to the final destination and if the package gets lost I won’t have proof that I shipped. Please do better didn’t want to drop this bs review but he pissed me off. Every other staff is cool and never had a problem with them.

Michelle Castaneda 4 weeks ago

Customer service was horrible the lady didn’t want to work with me after I told her to don’t talk to me like that with an attitude she said that’s the way she talks and said to me I’m done working with you my coworker will take over I waited 1 hour for someone else to work with me and had the same attitude never going there again

Tamara Grace Mayr a year ago

Very poor customer service. Lady couldn't answer basic question about pricing and extra insurance. Seems like I'm not the only one who got that impression them beeing lazy, aggressive, and not willing to do their job. I got kicked our after 5pm even I was there before they closed at 5pm. The other lady told me "get out". I'm not going back unless I speak to their manager. it's a shame because I live in Signal Hill a few minutes away.

Nubian Queen Priscilla Manning 10 months ago

⭐️⭐️⭐️⭐️⭐️ The USPS Signal Hill office at 2371 Grand Avenue, Long Beach, CA 90809 is outstanding in every aspect. From professionalism to efficiency, this location sets the standard for excellent service. I was helped by Kyra and Yesenia, and I cannot say enough about how phenomenal these two women are. They provided service with patience, knowledge, and genuine care, making the entire process smooth and stress-free. Their positive energy and commitment to helping customers truly shine. Kyra and Yesenia represent USPS with excellence, and I left with complete confidence and appreciation for their work. This is by far one of the best USPS experiences I’ve ever had — a true five-star team and location!

Blessed Uniquely 10 months ago

⭐️⭐️⭐️⭐️⭐️ The USPS Signal Hill office at 2371 Grand Avenue, Long Beach, CA 90809 is truly exemplary in every aspect. From the moment I arrived, the environment was welcoming, professional, and well-organized. I was assisted by Kyra and Yesenia, and I must say — they are phenomenal women! Their level of customer service was far beyond expectations: attentive, courteous, knowledgeable, and genuinely caring. They took the time to ensure my needs were met with efficiency and kindness, creating a smooth and stress-free experience. It’s rare these days to encounter such exceptional service, and Kyra and Yesenia exemplify what outstanding USPS representatives should be. Their professionalism and positive energy reflect beautifully on this location, and I highly recommend this branch to anyone seeking excellent service. Thank you, Kyra and Yesenia, for making my visit a truly five-star experience!