United States Postal Service

O R. (Unknown) 2 years ago

This is absolutely ridiculous there needs to be an official review for this location , no time for return everyone waiting outside its starting to stack up and not 1 single employee in sight. Very unprofessional our Taxpayer dollars at work 😐

Kalisha Daniel Jackson 2 years ago

I thought people working in the post office are use to people asking them questions regarding mailing packages but I guess not! I came in on 4/16/24 and the manager, Jessica, was extremely rude to me. I had a return with a pre-paid label. I asked her what I needed to do and she was very short with me and sounded irritated for me asking what I had to do. Then I had to purchase the tape. That is the most ridiculous thing I’ve ever done. I will never mail a package again with USPS and if I do, I certainly won’t come to the Cabrillo location in Long Beach. I see why they have 2 star reviews. Do better people!

Kaitlyn Ornelas 2 years ago

Don’t leave your packages in the drop off it can be either lost or stolen. If you plan to drop if off always wait in them big lines to make sure they scanned and get a receipt. Never again!! They need to upgrade there drop off and do it like the one in Atlantic.

Katiee Gallardo 2 years ago

Now I understand why this place has such terrible reviews. I came to drop off a packet which was not taped and I've never had an issue in other post offices. This lady working on 12/29/2023 at 12:55pm was so rude and did not allowed me to return my package told me to go back home and tape it myself. There was tape in there and when I was about to get a piece she yelled at me and told me that I should go buy some or go look at home if I had any. So unprofessional and disgusting behaviour. This place needs better workers.

Lo Laura 13 years ago

I guess my last review did not go through. I had sent it few hours @ 6PM yesterday. I will never go to this PO anymore. Here's what happened. It was 5PM unsure exactly what time it was.. but to my luck the PO door was opened. So I went in. There were two customers on line. Immediately the PO agent woman saw me and said, "We are closed after her that's it.. pointing to customer in front of me." I was already in, the door was opened and I did not say anything but thought she would change her mind.. so I continued to stand there. After serving customer, she turned again to me and said.. "We are closed after her that's it.." So I said "But the door is locked one of your agents just locked door I can't get out.." So the agent then heard this mess opened door. I left. :( feeling so disgusted! One customer leaving saw me.. was so upset of how rude the agent was. She said I should have stayed I was already in. It was so disgusting knowing very well how often I go to this PO almost everyday. And this rude agent I just saw her the day before. :( If it was a private business I don't think I would be treated like this! So sad. Please. next time close your door then when it''s closing time - 5PM! It was not my fault your door was opened! Lovely service you got there post office at Santa Fe! Keep up the great job and the fact that you are located opposite from St. Lucy church meant nada to you. My tax money at work! WOW!