United States Postal Service

Christopher Smith 5 months ago

I order a lot from eBay and one eBay user uses this store and each time find that this facility doesn’t scan the items for tracking they only make shipping labels but don’t scan items when they leave or arrive anywhere. They constantly lose packages I’ve had months delays because the person had to make more and resend more packages to us cause your store can’t keep it together and do their job. Fire whoever managers it and hire someone more reliable who will fix the issues and stop losing packages and ensures tracking is done properly

Kelsey Wilk 2 months ago

Made a passport appointment weeks ago only to show up to my appointment today with a missed call from them 30 minutes before the appointment saying their passport agent didn’t show up to work and the appointment would have to be cancelled. Really inconvenient as these appointments can take days or weeks to get. No fault of the worker behind the counter she was very polite but this is unacceptable on the agents end as i may not be able to get my passport in time now.

James Laws 2 months ago

I have no clue why the ratings are so low, except people rarely leave comments, except to complain. The U.S. Postal Service processes and delivers an average of 371.3 million mailpieces daily. Postmaster DeJoy destroyed hundreds of automatic sorting machines in 2020 and those have not been replaced. Think about that when when wondering why packages seem to stay for days at major hub locations that use to have these sorting machines and now everything has to be handled manually by people that don't have any monitoring, because everyone is honest, but I digress. Today I needed to get my taxes mailed and I wanted a return delivery confirmation. Ruby not only greeted me when I entered, when my time came, she was the person to help me out. She was cheerful, helpful, courteous, and efficient.

Thomas Longworth 5 months ago

Business is fine, it's the delivery guys who have to blast there horns right into my window at 8am to 930am I thinks it's a way of saying bye to there co workers, I work second shift and it makes it hard to get proper sleep, I will be over to put a complaint in person when they open.

Linda Sturgeon 9 months ago

I have lived in brooklyn 26 years. I rarely use the post office here. But sometimes I have no choice. And every time I do, my memory is refreshed as to why I hate going. Through the whole transaction she was on her phone so I wasn't sure at times if she was talking to me or not. She was complaining to someone about her job and about the customers. Talking about how they are going to start laying off downtown team members. Maybe because they dont do there jobs? Maybe because they are to busy talking on the phone? Maybe they are weeding out the useless employees with bad attitudes ? Getting rid of the ones who have the personality of a slug. Whoever is in charge there needs to implement a policy for bidding the use of cell phones at work. The whole transaction made me nervous about whether my mail would get to its destination.