United States Postal Service

Donna S a month ago

The 48th & J post office may be small with a small parking lot but the customer service is excellent. The staff are friendly, efficient and knowledgeable. I drive out of my way to this location.

Andy M 3 years ago

Came to drop a package off. This was nearest location so went to check it out. The parking lot is really small, the inside is pretty clean and small. The employee there was very friendly and polite. I was in and out, Which is good. Defiantly a nice experience.

Kelly Thomas 10 months ago

You put this post office in for directions and wonder how a post office can have such a low score. Then you go and meet the guy who works there and you completely understand. Totally worth driving the extra mile to the one on Alhambra.

Ivan S a year ago

I went to send back my parcel, I had a label in my phone emailed for me by the sender's company. The USPS employee at this location told me that he can't use this label to accept my parcel (for some reason he needed some QR-code (what?) or a printout of this label on the parcel). This is a very inconvenient and ridiculous customer service experience. You would expect that the postal employee could use numbers or barcodes on the label, but it turned out - NO. Moreover, the employee didn't even give me any correct instructions on how I can send this package correctly. He directed me to the FedEx on 65th Street (what? USPS sending customers to FedEx?) to get a QR code or something... So a ridiculous waste of time... When will the postal service finally start working properly?

Tina Allie 2 years ago

What has happened to this post office? It's 1:30 and they have a long line. I left came back lady working there who u can tell needs to retire. She's slow as heck and needs to g. No zence of trying to get her line down slower than ever and taking her time. Is she nice?. Yes she is but slow as heck. If ur going to be the only person working and u have a long line cut the talking out and hurry up. Than a person came from the back did nothing. No ones going to complain vecause she's been there forever and she's African American so u can't say a thing or it will be a rare issue. If it was a white lady working someone would complain or a white man no problem. I don't know what has happened to this post office but for east sac it has went down to a zero. What a shame that they can't get anyone else to come help or have her moved to the back. If u can't hurry up its time to retire or move over.