United States Postal Service

Regine Sellote 6 months ago

Service is usually fine, but the older male worker overcharged me 10 times for an envelope, is too chatty when the line is already long, and was really rude when I just asked for the priority mail tape to seal my box when in line while I was waiting. The older female worker is nice and warm, but was the only one processing all the passport appointments. Appreciate the longer hours, esp. on Saturdays, that this office provides but Clearly they need more help - please provide more staffing to this popular post office location so the workers aren’t “treated like a slave when Christmas is over” #RegisReviews

Corgis mclean 4 months ago

I went to the post office at 14th and T St NW and it was closed at 10:40 AM... I had to catch a train in Union Station at 12:05 and I didn't had time to take the package back home. I googled and found out there was a post office close to Union Station near the Postal Museum. I got there and the clerk told me the zip code of my package was wrong. I googled again and he was right. Damn dyslexia! I fixed it right away with a pen he gave me and he placed tape on top of it to make sure it was clear that was the right zip code I wish I knew his name! Wonderful place and great service!

Mimi G. 4 months ago

Overall, I typically have great experiences with the post office. I go regularly to mail packages across multiple locations. The staff are nice and professional. Folks talk down about the staff and it's a bit harsh especially when they have to deal with alot of entitled, passively aggressive and rude patrons. The accountability should be on all sides. They are humans too. If your entitlement makes you rude and obnoxious, your experience may not be a good as you would like. Try looking in the mirror and start with yourself. Thank you Postal Staff for all you do.

Nadia S 4 months ago

Extremely rude and unhelpful staff. Especially the older gentleman. I had a mailing label and didn’t know how to use the adhesive pouch for priority mail envelopes. The older man refused to help me put it on an envelope and in a rude tone gave poor directions as if it was intuitive. After asking a clarifying question he got annoyed and said “how old are you? I won’t help you put it on.” In a sarcastic way. I ended up putting it on wrong (because he refused to help) and messed up my label. I ended up leaving and had to go back home to reprint my label. Biggest waste of time. Do not go here unless you need to drop something off.

Wytega Williams a month ago

Unhelpful staff, don’t waste your time making an appointment because the staff won’t be there. I’ve come two days in a row and there is people sleeping in the lobby and doing drugs on the door steps as you walk in.