United States Postal Service

Katherine Diaz 4 months ago

5 stars for the customer service I received by Clarence. I came in for a passport appointment and Clarence made the experience seamless, stress free, hassle free, and was simply so kind. Thank you so much again. Great customer service is so rare to come by these days.

Fred Stevens a month ago

This is for the post office at Union Station (near the Metro entrance). I arrived at 8:15 on a weekday morning to find the post office closed. The posted hours on the door says it opens weekdays at 7:30. There was no sign saying the post office would open late.

Esther Bouquet 3 months ago

I went to this location at 3:40 pm on a federal non-holiday Monday. Fully business hours. The sign on the door said "Back from lunch at 1:50pm". The lights were off and there was a pile of mail in a wheelbarrow shoved in front of the (closed) glass door entrance, leading me to believe no worker was ever in the post office the entire day. This is a common occurrence, check other reviews. When people complain about DOGE and federal unemployment, remember these lazy federal employees who don't even show up to work. I made this trip to Union Station solely to send mail. I can only hope whoever reads this review chooses a different location to send mail. DO NOT GO HERE, THE POST OFFICE IS CLOSED FOR THIS LAZY PERSON'S LUNCH BREAK FOREVER.

jared greufe a month ago

As others have said, inconsistent staffing. It’s an ~hour after open yet still locked with no one in. When they are there, I have found them to be nice and helpful.

Cassandra Ford 3 months ago

As another person indicated, the posted hours say open on Saturday. However, when I arrived at 9AM on Saturday after following Google directions I discovered it was closed and no sign of activity. Luckily the Post Office in the Postal Museum was open.