United States Postal Service

Nate E 4 months ago

We went to get my passport application done after checking the website there was no appointments available but they had walk in hours listed. No one was in the building but a man in the lobby told me basically I had to have an appointment and they wouldn't help me. It's embarrassing for a business to offer you have a service listed but when you show up it's magically unavailable. He said they stopped doing it months ago why then is being falsely advertised on your website?? This isn't a public service anymore it's a business so why is it okay for them to falsely misrepresent their services and products?

Jordan Snyder 8 months ago

Extremely rude unhelpful lady at the desk. I can in because I was trying to locate documents that were shown to be delivered online and I had done my due diligence and had printouts of the confirmations. She kept cutting me off saying "I don't know where your stuff is" and when I was going to show the paperwork I printed she cut me off saying "I don't need to see your pictures". Wouldn't let me get words in edgewise or give any info to start a case. My mail is delivered to a locked apartment mailbox that only I should have a key for. Other letters in Informed Delivery from the same days arrived, but the two important mail pieces - a government-issued ID card and a work related card, both clearly important from their envelopes were missing. May be someone at this branch stealing mail. I've opened a case with USPS.

Valene Estriplet 5 months ago

The cashier is completely unreasonable. If you have a problem with your package, she won't listen to you; it's like it's nothing. When I arrived, she asked me how I could help. I told her the person I was sending. The package hasn't been found, and she keeps asking me how I can help. How can I possibly help? It's like nothing happened. My package cost $220 plus shipping. Doesn't that tell you anything?

hannah white a month ago

i’ve always had a good experience here :) i print my own labels so drop off is easy. the guy working at the front desk yesterday and today cracks me up, i love his energy

Areva Ragle 2 months ago

The worker was friendly and helpful. Didn't have to wait long in line. They were efficiently working through customers.