United States Postal Service

Monique Campbell 5 months ago

My house hasn’t gotten mail in about 9 days 7 if you take away the 2 Sundays . But I’m genuinely concerned because the young man that does our block is very theral and professional. So it leaves us to wonder Is everything ok? Since this is very out of the ordinary, I thought maybe the weather played a factor but I have seen mail trucks out working. But if that is the case and we are only human can us residents at least be formally informed. I’m patient but we are facing another government shutdown and Its tax season. At least give us some type of heads up so we can plan accordingly

Bertie Welck 6 months ago

I was suppose to get time sensitive paperwork from my bank along with 5 other pieces of mail including a mail order prescription on Dec 12th. NEVER DELIVERED! started calling on Sat called a total of 12 times, not one time did anyone answer. Started calling on Monday called 17 times and once again no one answered. I had phone on speaker when it stopped ringing and the dial tone came on, I hit redial did this over and over NO ONE EVER ANSWERED. My prescription was delivered on Sat but to the wrong house. My mail is never delivered before 6, 7, 8 at night. Worse service ever. Would love to know where my bank paperwork is

Vincent Hill 6 months ago

I had a very disappointing experience at this post office. They are extremely unprofessional and waited until the last minute to start helping customers, even though the hours clearly state they open at 10:00 AM and close at 12:00 PM. People were standing in line with limited time to take care of important business, and the staff showed no sense of urgency or respect for customers’ time. With such a short window of operating hours, you’d expect efficient service — but instead it felt careless and poorly managed. This location really needs better leadership and accountability.

Ashley Woods 8 months ago

Laziest postal workers around. There is never anyone in there, yet the workers refuse to help you if they just don’t feel like it. I went in for fingerprinting, and the worker told me “I’m done for the day.” Not a soul in the store or the parking lot, not signage saying the times for fingerprinting and she decided she was done for the day at 1pm. Avoid this one if you can.

Maria Park 3 years ago

We went to exchange our mailbox keys and file our change of address notices. It was about 11am and there was only one clerk and a line of people out to the lobby entrance. We asked for the forms, waited 10 minutes to get them. When we were ready, 3 people ahead of us were there for fingerprinting and we waited another 15 minutes. This is a typical experience at this location and part of the overall problem with the Postal Service in Baltimore City.