United States Postal Service

Alejandra Valdez a year ago

Had went in to ship two different orders out and THEY sent both to the same place. Went back up there because I knew something was off they tried to make me seem like I was dumb or didn’t know what I was talking about when I clearly had the receipt they had previously given me showing the weight and how it was mailed to the wrong address and both receipts showed the same tracking number when I told her she said that isn’t possible??? So then why they get shipped to the same place?? Still somehow not their fault?? All the ladies do is gossip in the front and sit and finish up the conversation they are having before they help anyone else And 9/10 it is not work related. Do better this one happened to be where I was nearby but trust me it is not my first option because this is the second time that this has happened and with the same people upfront.

Michelle Swink a year ago

I’ve had two packages shipped from this location in the past month, both handled in person at the desk. Tracking information for both never updated. One package eventually arrived (confirmed by the recipient), but the other still shows no updates, and I have no idea if it was delivered. In contrast, packages I shipped from a different USPS location updated tracking as expected. This clearly points to operational issues at the Del City office. USPS needs to investigate the staff and management at this location. This type of service is unacceptable and damages trust in USPS reliability.

Tee Tee (Nickname) 11 months ago

Teal drive you'll deliver mail supper late whenever your walking person feels like it. Since I've moved here been later with my mail get something at a Norman date I now get it three four five six seven days later . They walk with our mail even when it's about to start raining. Beginning raining and rain falling they are on foot what's the point, with our mail getting wet!! Why if my mail comes on the 1 st or 2nd do I get the 6th 7th 8th 9th what is Up with this explain to me. Messing with peoples money and making people late with bills is not okay. Where is my money at why is it over a week and a half late in this side of town on this street tell me this. Why do we wait till night time to get out mail. Fix this now I will be record you'll delivering everyday as I have pick it up. A check distributed the first regardless of weekends should never take a extra week and a half period. It won't be here anytime soon might as well jit have my mail delivered here period. Can't trust the carrier. Just the same as living in Moore. I want my money!!

TATIANA WILLSUN 2 years ago

I see all the complaints on here and not 1 response from anyone. Wow.... I have lived in the same house for 7 years, asked them to please stop sending other people's mail to my house numerous times and it hasn't stopped! We get mail for different people constantly and they never do anything about it!! I have written return to sender on them and they get left in there for weeks until I just give up! They never pick up mail even with a note written on the mailbox they don't follow instructions. It's ridiculous that all of our complaints are disregarded, nobody cares that's a real shame!!!!! We just have to deal with it and no one takes accountability.

Demetrice Gordon Sovereign 2 years ago

First, the girl working the counter was very pretty, polite, and professional. She brought my complaint to her supervisor who was also very thorough and respectful. They addressed my issue and got what I needed done. The postal carrier made a mistake and the issue was corrected. The details aren't important. Bottom line, the mistake was promptly corrected which is well enough for me.