United States Postal Service

Francisco Arroyo Gonzalez 3 months ago

After moving to Brewerytown, I started noticing constant delivery issues — missing letters, delayed mail, and packages not being delivered. At first, I blamed my apartment complex, but then I realized neighbors outside of my building were having the same exact problems. On top of that, I kept getting package tracking updates saying items were being held for “receiver request,” even though I never requested that. That forced me to go pick them up at this post office, where the employees were consistently rude, dismissive, and had terrible attitudes. Over the course of a year and a half, things only got worse. There were times I went weeks — even months — without receiving mail. Before moving out, I put an official hold on my mail, thinking that would at least guarantee I’d actually get it. They didn’t even honor that. When I went to pick up my held mail, they told me they didn’t have it and claimed it was being delivered to my address — yet I never received anything during that time. There is literally no winning with this place. Even when you try to do everything the right way, your mail still somehow disappears. At this point, I honestly don’t know if mail is being lost, stolen, or thrown away, but something is clearly wrong. My apartment mailbox was secured, and there were no signs of tampering, so the issue was clearly not on my end. I’m just glad I moved out. I genuinely hope I can file a formal complaint because there is no reason this post office should still be operating like this.

Mark Clo 4 months ago

Ya know I never give a bad review. I was a mail carrier before and I understand tough conditions. But my street in Brewerytown 27th and master has not gotten mail in 10 days. It’s a little ridiculous. I’m waiting for a lot of important stuff.

Rose Smith 2 months ago

The sales clerk was very professional and friendly. It was a long line when I went in there Friday afternoon...but she systematically waited on everyone and the line went down fast.

kitty cat lover 8 months ago

This USPS location is great if you're looking to pick up or ship packages! I'm not sure what her name is but the lady who works there is always so friendly and very efficient with sending out or finding my packages for me. I've sent out many packages with this location and never had any issues. They even decorated the interior with beautiful Breast Cancer Awareness signs and streamers for October! Highly recommend if you need to mail something at an affordable price. Plenty of free street parking too.

Roslynne Munson 5 months ago

It would be an excellent post office if they had more staff. Also the building needs some attention. I have not had any issues with their service.