United States Postal Service

Kay Kay a month ago

They are always so welcoming, very kid friendly, always well organized and clean….the most important thing of all is that they have always been kid friendly and very patient. One thing you will NEVER ENCOUNTER IS HORRIBLE CUSTOMER SERVICE!!! They get five stars. 🤩🤩🤩🤩🤩….They are sooooo amazing! Fun Fact: This Post Office is a……"Stunning Historic Landmark! 🏛️ The marble lobby and vintage post office cages are perfectly preserved…..The Classical Revival architecture is stunning, the heavily veined marble and original bronze teller cages….are a classic. It’s incredible to think that landmark cases like Roe v. Wade and the trials of Bonnie and Clyde’s associates happened right within those walls. It’s now such a beautiful mix of a Functioning USPS station and Luxury Modern Living. Whether you're there for a wedding in the old courtroom or just mailing a letter, take a moment to LOOK UP at the Architecture. A Piece of Living History In The Heart Of The City!🤩🤩🤩

Reginald Garner 2 months ago

I live downtown so I'm here on and off a lot. The young lady at the window is always Pleasant and nice. I wish I knew her name but she's always happy and smiling and ready to help you. She's a short bright lady.

Mya Count 8 months ago

I had to give 1 star to leave a review. I was not surprised to have been turned away or pay a $21 fee/each for my money orders I no longer needed and purchased ~5-6 months ago from this same location. God forbid brains are used so i simply print out wherever in the usps website a price or policy or procedure is listed if I need help or have requests because I get it- sometimes it's someone's first day on the job or maybe it's just their Monday. Though to have my original money orders, purchaser copies AND the printed receipt AND the same bank card used and last 4 printed on the receipt and to provide the money order FAQ section that gives some insight into the process of replacing or refunding money orders and I even emailed and waited 3 days for a response to be certain that I was able to either return the money orders I made out to "It doesn't matter who its made out to if I purchased them" for either a replacement money order to make out to myself and/or cash them since even an earthworm could have seen oh this is the purchaser as he has all documentation and proof but without telling you why im straying from simple process and procedures im going to get a manager to eat up 45 minutes with what sounded like the original window agent who sold me the money orders. God what happens if they move or quit and find a lazier non customer facing job where they belong? Despite all this I mostly just gave them 1 last chance before opening a mailbox with ups. BTW if you're the purchaser you can also just write or "your name" and your bank will take them for deposit because again, I was and am and always will be the purchaser and my handwriting even matches. gO fIGuRe. Maybe if people stop going they'll put something more useful in that building space.

Jimmy Mack 4 months ago

This post office gets one star for one reason: the entrance leading in to the main customer service counter can be accessed on either side of the building via about 10 steps however there is an awning covering the stairway similar to an old hotel saying Apartments. This is deceiving and makes you think that this is a private entrance to a residential part of the building which it is, but it does not say that it's also the main entrance to the freaking post office. I walked around the building three times before another confused person and I dared to go in to the entrance under the awning to find it was the correct one. Dear postmaster remove those stupid awnings that are advertising and misdirecting.

Christopher M. a year ago

This is where google sent me to find the USPS post office, but NO signs were visible while driving a car and it's actually hidden inside the building with "North Ervay Apartment Homes" sign. Hey USPS, get off your butt and put up some legible signs for people to see while driving!