United States Postal Service

Captain Nemo 3 months ago

Although the person at the counter was nice, my package was Priority mail that was sent ground. It was sent from Tucson to San Diego and took over 7 days when it was originally said 3 days. I understand things happen, however I should be able to get a refund on postage that I pay for and don't receive. Also, when I ask for a refund the person at the counter doesn't have to be rude and act like I'm a bother to them.

Jennifer Gill 7 months ago

The postal worker didn't even care when I told him his delivery was less than cool. We have large parcel boxes. He placed this package in my tiny box when the "delivery gate" was open for easy access to place mail in multiple boxes. Then he closed it. I couldn't get the package out, my office couldn't get the package out, so the office then had to call maintenance to get my package out for me. The books inside cost $199. Forever bent, like the lazy postal worker's attitude. It is clear to see that he does not like his job. Zero capability in utilizing customer service skills over this way. He is only interested in serving himself. I wish a zero-star were a ranking option.

Danica Walter 4 months ago

I was in the Fort Lowell Station post office last week. A postal worker named Joshua's attitude towards an elderly gentleman was absolutely disgusting. This gentleman was obviously confused and Joshua kept repeating, "I told you, you need to cover the seam". Instead of physical helping the man, he talked down to him and with contempt. Joshua was also rude to me but that is neither here nor there. I would think an individual that works in service would have a better attitude when serving the public!

Bella Angelina 8 months ago

The United States Postal Service is the only one that has good service. There was a manager that helped me with my lockers. My keys could not fit and I lived up the hill and I have to drive down out of the gate and get to my mails. However, The USPS changed the locks and given me my new keys and this time it worked! No more frustrations. 😉thank you to the manager at Grant for helping me get this fixed. I love this place. They’re always nice to me so I have no negative feedback.

Moxie5 Media 7 months ago

Absolutely horrible, and they don't even deserve one star. My postal person left a slip on my door for me to sign and place in my mailbox, so apparently, this is a certified letter, which I deem important. The signed slip has been in my box for 2 days, and my letter has not been delivered yet. It should have been delivered. Complete incompetence. I mail everything at the UPS store now. They do both UPS and USPS and compare costs for you. This postal location sucks.