United States Postal Service

Claire 3 months ago

Incompetent mix-up! Train your staff better! I stopped by my local USPS with a stack of 5x7 letter envelopes containing very important milestone announcements for family. The first clerk glanced at them, grabbed a sheet of stamps, and said, “You’re set—just drop them off.” The stamps looked cute but it looked off from a normal Forever stamp but hey I’m no expert. I went to a second window to double-check. That employee examined the envelopes and immediately I needed additional postage on each one. She corrected the issue, but couldn’t explain why the first clerk had given me the wrong stamps or why no one had checked the envelopes properly upfront. I kept asking and she said “I don’t have time for this I have a long line”. I said “ you should tell your coworker then that she gave me wrong instructions”. If I had followed the original instructions and dropped them off as-is, my recipients would likely have received “postage due” notices or the cards would have been returned to me. Not the way you want important family news to arrive! Staff should know the basics! Postcard stamps versus letter postage and when something needs extra handling. One clerk fixed it, but the initial confusion wasted time and created unnecessary risk.

Shawna Reagor 3 months ago

This has to be the worst post office I’ve ever went to and I frequent post offices often. I went there several times and they close 10 to 20 minutes before the actual closing time. Any other post office I’ve went to has never done this before. One time I went there and they close the door on my face stating that somebody got sick an employer or something and they had to shut the whole post office down, which is not normal. It would be understandable if it didn’t happen like most days but what’s the excuse now. Is somebody getting sick every Day. Even then, aren’t you just supposed to send the person home instead of shutting the whole post office down. being that it is a government entity you think they do better than that specially with closing early and some people are trying to make it to the post office before it closes and unfortunately, this is the closest one near me. I hope that a supervisor of somebody who actually has say so of this post office above whoever is approving this monitors closely I mean, obviously everyone is agreeing or you know, saying they’re gonna go home early, but if your post office closes at 5:30 it should be open until 530 or change your hours.

Edwin 5 months ago

I went to apply for passport renewal without an appointment and had no problem getting it done since I was first in line. They took my picture and paid for fees and money order,all in under an hour. Not bad since I even managed to fill up the application while waiting for passport window to open at 10 am. Also passport only took 2 weeks.

kaeltee 3 months ago

I drop my mail off here what else can I say. Their slow in delivering mail though like I be getting important documents like 3 weeks or 2 months after the deadline...

Patience Is The Key 8 years ago

My visit here was expedited by the most helpful and sweetest woman named BRENDA! I forgot to take the box I was mailing and BRENDA saw the look of disappointment in my eyes and she pulled out some tape and PRESTOO, ready to mail it! The other employees I saw while here were not like the reviews say they were. USPS, i hope you recognize BRENDA and give her a RAISE because EMPLOYEE'S like her, HARDDDD to find!!! 😊