United States Postal Service

Alexandra Ortiz 3 months ago

Horrible attitude, saw the reviews and thought how bad can it be. It is horrible. One employee working super slow. Also had an ear bud in her ear like come on if you got music in your ear work diligently. No pre-paid package drop off here.

Ivan Ramos 3 months ago

The customer service here is very disappointing. The clerk who is usually on shift is consistently lazy and avoids helping customers because she is always on her phone. On top of the poor service, the store is quite dirty—it looks like the floors haven't been cleaned in a long time. I won't be coming back." A few tips to make your review stand out: Add the time/date: This helps management identify which specific clerk you are talking about. Mention the location: If this is a chain, make sure the specific branch is clear. Photos: If the floors are truly messy, a quick photo is often the best "proof" for other customers.

parya taheri 3 months ago

I went there on Friday morning, and there was no line to drop off my prepaid package. The employee assisting me—an African American woman, approximately 5'4" and around 35–40 years old—was holding a large drink while working. When I greeted her and said, “Hi, I hope your day is going well,” she rolled her eyes and responded with an attitude. Her behavior was very rude and unprofessional. She told me that the prepaid QR code did not match the label she printed due to the weight and instructed me to call the company to request a new label. I suspected something was not correct, so I went to another location. There, they handled everything without any issues, and I was able to drop off my package in just two minutes. Unfortunately, the experience at the first location wasted about 40 minutes of my time due to the employee’s lack of professionalism and incorrect guidance.

Lorena De La Torre a month ago

0 stars. So rude. I wish the workers would at least talk to us like we are human beings. It's actually so upsetting, makes you question why USPS is still in business.

D. de Silva 3 years ago

Great customer service by postal officer Erik. Thank you so much Sir! He was kind enough to guide me through some cross country expedited shipping options… Small parking lot in front of the location. Also some street parking during certain hours on Washington Blvd.. A word of caution regarding listed hours. Google maps stated an 8am opening time, but that is not the case. I arrived at 8am, and the lot was locked closed. As of late summer 2022, the hours listed on the front door show the location open Monday through Friday 10am-5:30pm. I have submitted the correction to google. There may be a USPS location on Vermont opening at 8am on weekends. I would just recommend double checking the google map listing with the usps website. One note, they keep their priority and priority express hard envelopes behind the counter. Along with the address labels. I would recommend you ask a clerk for one; they are not out open in this location.