United States Postal Service

Lauren Kang a month ago

The Asian lady who works there is soooo unfriendly and not helpful. When I asked her a question about shipping, she didn't even look at me and answered as if I was bothering her. If this is just a job that you don't have a passion for, please just go find another job. Your role is to support customers, not making them feel bad about asking questions about your products and services.

Likita X 5 months ago

There was a queue, but the lady behind the counter was courteous, friendly, patient, yet very efficient. It was such a joy to watch her work, I didn't mind rejoining the queue when I was done putting my packages together. If every business had a Kwana (I hope I spelled her name right🫣), this world would be a much better place!

Riley Winograd 6 months ago

Our mail woman always throws our packages down the stairs even when they are fragile. This morning she threw it into our bush and drove away. The mail man drives over our bushes and organized rocks when dropping off our mail. This is insanely unprofessional and alarming behavior. Have some pride in your work or get a new job. One of the worst post office experiences I’ve had and that is saying something

Atra Jonson 9 months ago

If I could give - 100 rating for this location, the two ladies at this office would mislead customers with what envelope to use for certified mail with receipt, raise their voice if you ask a follow up question. Certified letter with receipt sent Oct 3rd, & was communicated I need to arrive by Oct 6th (office offers), I have created a case on the phone and the package is still showing last status from Oct 6 (no prograss and now it is 8 PM, oct 7 and no movement. Those ladies need to attend training. This office & counters disorganized & same since 2017 when I moved to Montclair village. Very Very frustrating!!! Avoid this office , it needs new employees there . If you need delivery with receipt, you can't depend on this office to deliver that service for you. I have field a complain about this office to coperate office.

Yamina Merzoug a year ago

It's already been 3 times that the packages I've dropped at this USPS arrived either empty or with the contents swapped for something else. The first two were for my business, my customers received the package with only the sample that I added, none of the products they ordered. The most recent was a return, instead of the pants that were meant to be there, the shop got a green top? And now they won't refund me the money. All 3 packages showed signs of being tempered, I only use yellow gummed tape to close the packages, instead, the packages arrived with plastic see through packaging tape over the yellow one. I will have to stop dropping off somewhere else.