Post office near me in Kansas City, MO
United States Postal Service
- Post Office
Contact & Location
- Address
- 7420 Troost Ave, Kansas City, MO 64131, USA Kansas City, MO
- Phone
- (800) 275-8777
- Website
- tools.usps.com
Open in Bing Maps © Microsoft Bing Maps
Hours
| Monday | 8:30 AM – 5:00 PM |
|---|---|
| Tuesday | 8:30 AM – 5:00 PM |
| Wednesday | 8:30 AM – 5:00 PM |
| Thursday | 8:30 AM – 5:00 PM |
| Friday | 8:30 AM – 5:00 PM |
| Saturday | 8:30 AM – 12:30 PM |
| Sunday | Closed |
Amenities & Services
- Delivery
- Wheelchair accessible
Google Reviews
Deborah Mabry 3 months agoWent to mail tax return. Stood in line for 10 minutes. Fifth in line. The one clerk finally came to the window to help first person in line. I thought finally help. No he only came to get her information again. This took another 2-3 minutes. Return only to tell customer carrier still had her package on his truck even though the carrier had it as being at the station. After helping this customer the next customer advances to mail his package. Clerk told customer that he was unable to sale stamps until 4:30 Post Office closed at 5. Only excepting mail that was ready to go. Unbelievable!!! I should have listened to my 8 year old great granddaughter when we walked in. She assessed the situation perfectly. She said, "Granny this is going to take a long time."
Annalisse Mariana 3 months agoIf ever, you have the misfortune of having your mail routed through this postal location, please expect missed deliveries, lost packages, extensive wait times and long lines topped off with poor, inconsiderate, and unprofessional customer service by the staff. Save yourself the time and unnecessary stress of dealing with such a chaotic and unfortunate experience and seek an alternative solution! If the option is unavailable to you, believe the poor reviews and brace yourself. PLEASE READ: Extreme efforts by the folks that work at this postal location have been made, consistently, and deserve to be acknowledged in order to fully validate my initial review. Prior to posting the initial review I formally submitted a complaint via the Postal Office website. A few days later, I received a phone call from a sincere Postal supervisor that had vowed my complaints would be addressed and they have been thus far. I have had zero issues with my mail since. One kind carrier ensured my package was received by my hand directly when the package box was full. I cannot speak on how vast these improvements expand beyond my own experience but I felt were important to share if my word were to carry any true merit. If your experiences with this postal branch have improved, consistently, I encourage you to do the right thing and give them the acknowledgment and respect they have earned. Thanks:)
Diamon Johnson 3 months agothis particular location has horrible customer service. I moved and needed to get my mailbox key. i’ve lived here for 4 months & STILL have no received my mailbox key. Mind you, they sent me to another location because my “zip code” wasn’t registered there when my complex manager assured me i was at the right location. the black girl who works there with a hat on is very rude and unprofessional. I still have not received any mail or my key.
Tyesha Thurman 2 months agoMailman threatened to shoot man dog. I walked past him with my dog on a leash and my godson on my hip my dog wasn’t even paying attention to him. I called the customer care and the lady said if the carrier feels threatened they can do so but we were walking past him not even giving him attention he threatened to shoot him. I’ll understand if my dog was acting aggressive, but he wasn’t.
Donny X (Dox) 3 months agoRequested for key for a mailbox for a apartment back in December 2025- waited 8 weeks, no call, no nothing, went into check and they tell me they don't have keys made. It's March 2026 right now still nothing or no call about keys being made.
Common Questions
Quick answers about finding places near me.
What is the phone number for United States Postal Service?
Call United States Postal Service at (800) 275-8777.
What are the hours for United States Postal Service in Kansas City?
Monday: 8:30 AM – 5:00 PM Tuesday: 8:30 AM – 5:00 PM Wednesday: 8:30 AM – 5:00 PM See full weekly hours on this page.
Where is United States Postal Service located?
United States Postal Service is located at 7420 Troost Ave, Kansas City, MO 64131, USA.
Is United States Postal Service open now?
No, United States Postal Service is currently closed. Check the hours section for today's schedule.
How do I get directions to United States Postal Service?
Use the Directions button on this page for Bing Maps navigation to United States Postal Service in Kansas City, MO.
What is the rating for United States Postal Service?
United States Postal Service has a 1.5 star rating based on 259 Google reviews.
Is United States Postal Service a good post office near me option?
Yes. United States Postal Service is listed in our post office near me directory for Kansas City, MO with ratings, hours, and directions.