United States Postal Service

Vani Little Star 10 months ago

This is the best post office I've been to. Michael Maple is the best! He's professional, kind, patient & very helpful. He treats you as if you're the only customer there. He gives you his undivided attention, Always! What a cheerful guy as well. Every time I have to go to the post office, I always hope I get him to assist me. 🎁

Huy Nguyen 6 months ago

Came here to do a in-person proofing for a change of address around 3:00 PM yesterday. I waited 20-30 minutes in line and when I asked the clerk at the desk, she said I needed more “proof of identity.” I told her that the documents she wanted (insurance, mortgage, etc.) was in my dad’s name. She scoffed and laughed at me saying “well how in the world are you driving then?” I then left to see if she would accept my vehicles registration, waited 15 more minutes in line, and then she just said no. She laughed again at me when I told her I paid $25 to forward my mail and said “you got scammed it should only be a $1.” I told her I lived at my new place for a year, but I paid that service to renew it. She proceeded to ask the ENTIRE line if any of them paid $25 for forwarding mail. She laughed again and then made me fill out some paperwork. She scoffed at me again saying “well if I were you I would come in person next time. Way easier.” I filled out the paperwork and then she said I was good to go. Jump to today, and keep in mind this was all yesterday. I went to the USPS station near my house at 424 Veranda Rd NW, Albuquerque, NM 87107 and THE DIFFERENCE is crazy. I got treated like a real person, she didn’t laugh at me, she just scanned my barcode and said I’m good to go. No hassle, no additional proof, no embarrassment, no judgement, just short and simple. I used to be a mailman for USPS and that was not at all what I remember about the clerks my station had. Horrendous service at this post office on Candelaria.

Kellyann Sarmiento 6 months ago

I came in this morning to change my address and I witnessed so many beautiful interactions between the employees and patrons. Watching Mallory, Mikey (?), and one other gentleman interact with kindness, professionalism, and thoroughness was awesome! Line or no line, this is where I’ll come for my postal needs.

Joanna Hupfer 5 months ago

Worst post office ever. Delivery drivers are lazy and cant even be bothered to get out of their truck to attempt delivery. 98% of my packages are taken back to the post office even though theres a mailbox AND my front porch to leave them on. Whichever driver does the route that includes the retreat at candelaria NEEDS TO BE FIRED

John Mutter 7 months ago

Literally the worst post office in America. Every single time- regardless of time of day, day of week, there is one painstakingly slow employee at the front desk and a line almost to the entry door. My God, this is the government at its absolute worst. It will make you hate the Post Office. Hire some more people! Hire people that move faster than a sloth! I hate this place, but have to use it to drop off packages. If you don’t arrive with the package ready to go and labeled, be prepared for a hellish wait in a painfully slow line. Manager should be fired. But they won’t be, because it’s the government.