United States Postal Service

Hannah B 5 months ago

The employees working the service counter are very unprofessional. The short, bald man was argumentative and condescending. He very clearly wanted a verbal altercation. The only reason it didn’t escalate was because I maintained a calm and professional manner. Then I had to return to fix an error (within 5 minutes), and the second man was better, but only slightly. He was short-tempered and would ask me a question only to cut me off while answering multiple times. At least he didn’t talk to me as poorly as the first guy. I’m not sure why these employees were in such bad moods, as all the customer interactions I witnessed seemed pleasant. Management really needs to step in and provide some training.

Jeff Allen 2 months ago

Came in to buy the route 66 stamps that were released 5/5 only to be told that the person that brings the stamps out is on vacation and they will not be available until next Monday, at any location in Bakersfield. I find it kinda ridiculous that 1 person, and only 1 person has the power to get and release new stamps, if that is actually the case, something needs to be changed.

Angel 5 months ago

Is your mail getting stolen? Welp, join the club. They have zero systems in place to resolve this. You'd imagine a successful business would replace the locks to your mailbox? Nope. They told us "It's too expensive to replace the locks, and the new key can just be lost/stolen anyway." Completely terrible resolution & customer service with zero systems in place to combat stolen mail from YOUR mailboxes.

Falcon Lover a month ago

I've never had a package delivered to the wrong location and when I file a claim, they blame me and tell me to figure it out with the sender.

Mike Ryan a month ago

Its the post office....but this location has some personality. Friendly quick but knowledgeable as well