Juneau Station

Anne 4 months ago

I would give this place 0/5 stars if I could. Hands down some of the meanest and most unprofessional employees I’ve ever dealt with. I had a passport appointment for 2pm that was suddenly canceled without any explanation. When I tried calling to find out why, the phone line wasn’t working, so I had to drive there in person. When I asked the employee at the front desk if he knew what happened, he didn’t have an answer, which is fine but there was absolutely no reason to yell at me in front of other customers. Eventually, the employee who handles passports came out and said my appointment was canceled because she was ending her day early. That explanation could have been communicated clearly from the start. Overall, the experience was beyond frustrating. I won’t be returning and would recommend going elsewhere.

GinaG1234 3 years ago

I went to this postal service office on a Saturday. Thankfully it was open as I had to mail a very important package. The young lady that was working at the front desk may have not been happy to be at work. She was somewhat rude and disrespectful to a customer. She didn’t greet the customers and did not make hardly any eye contact. She made the customers feel like they were interrupting her day and that we were making her do her job. I wish the customer service was better at a place where people will visit frequently. Please provide the young lady who sits at the counter that’s closer to the entrance some additional public service training. She may get an increase if her customers service skills are better.

Lava rHambosia 5 months ago

Went again today at 4:30, says opened until 6pm and it's closed!

Pumpernickel 5 years ago

Very professional well run post office. Everyone here has always been very patient and helpful. We need the post office and this location is a great example of how it can be a good experience.

Sam jason 2 years ago

Went to mail a package, It was my first time , when I asked for help , she was hesitant ; mean lady