United States Postal Service

Amanda Isler 3 months ago

When someone comes in to cash a money order and the post office doesn’t have funds for this, just simply say “yes we issued this, but we do not have funds to cash it. You can go to a bank or check cashing place to cash it.” Instead of telling them they have to come back and being rude. I suggest better customer service.

Pierre Love 2 months ago

Very Long Wait In Line They Spend Way To Much Time Talking to Each Other 15min Wait Time Dealing With One Customer

Ashly Metcalf a year ago

Was so happy when I moved to be close to the post office. Only Milwaukee post offices routinely close during their open hours. This place closes for more than an hour for lunch ( handwritten sign said they’d be back from lunch at a time that was already past 30min overdue. There’s NOWHERE to drop your packages that are already labels and ready to go. The ONLY option is to hand them directly to the person behind the counter. Milwaukee post offices are a major disappointment and making the whole postal system look bad. I’ve never had so many problems when I lived in Illinois in the city or suburbs. It’s racist and classist to not even have drop boxes available for those of us who print labels at home, or even honor the given operating hours. Rude and a waste of time for many people with none to spare.

Deborah Avery a year ago

UPDATED ADDITIONAL REVIEW ADDED 05/16/2025: Once again, I received 5-Star Customer Service from the MLK Drive Post Office. My USPS tracking indicated that I had a package scheduled for delivery on tomorrow, Saturday, May 17th. But at times there's problems with the post office being able to get into my building on weekends. So I called post office, explained situation, and was pleasantly allowed pick up the package today, upon showing proper ID. I received A1 #1 Customer Service from both of the ladies at the window. Thank you UPDATED ADDITIONAL REVIEW ADDED 07/11/2024: Once again, today I received 5-Star Customer Service from Station Manager Matthew in locating my package that was scheduled for delivery today. He was able to give me a more accurate update than was provided by the USPS tracking website. REVIEW MARCH 2024: substitute carrier (working in place of the regular carrier), and the branch supervisor (??) I had spoken with by phone, made sure that I received my mail order prescription delivery that had been undeliverable earlier due to not having access to the building I live in. **** Customer Service above and beyond expectation****

Keeva Brown 3 years ago

Some of the time I'm getting mail rapidly then it'll be times where I'm just not getting any mail & I'm like what's going on like yesterday (3-31-23) it says they tried to deliver a package to to my building but they had no access I thought that they have Fobs to these apartment complex to get in after hours so now I didn't receive my package & now I have to wait & see when they deliver again very upset. It just happened again today (4-1-23) they said No access to the building this makes no sense to me