United States Postal Service

Samantha Blanchard 2 months ago

As other reviewers have said here, Blanca is extremely rude and should not be working a customer service job. I’ve worked in customer service, and even on my worst days I never acted the way she does. The first time I interacted with her, she yelled across the room at me “shipping or picking up?” I said I was shipping, and she said “over here”. Her tone immediately put me off. She then commented on my tattoos and asked how much money I’ve spent on them. Kind of a weird question - but I answered and said “a lot”. Then in a very judgmental tone, she said “they’re expensive”. I laughed it off and then she said “I’m sorry, but they’re expensive” while shaking her head. She then took the package I was mailing and carelessly threw it behind her toward the mail slot/curtain. I went back to the post office today, hoping Blanca wouldn’t be the one to assist me (thankfully I was helped by another person who was very kind and efficient!). However, I saw her be rude yet again to the customer she was helping. The customer came up to the counter, set her documents down, and wasn’t even able to speak before Blanca said “Are you shipping? Picking up? Certified mail? What do you wanna do?” like she just wanted to get it over with. How she hasn’t been fired is beyond me. From what I can tell, there have been so many complaints about her for YEARS now. I feel so bad for the employees who have to work with her.

Brian Frice 5 months ago

Wanted to give a shout-out to April! Not sure where else to do it so figured here was good. Hopefully someone at this location reads reviews. My complex is not currently having mail delivered so we have to pick it up at the Linda Vista location. It's not fun for us or the postal workers. Today I stopped in for my mail and I've never had such friendly service from a postal worker - literally service with a smile! It took an otherwise miserable experience and really brightened my day. Thank you, April!

Jordan Matthew a month ago

Blanca was EXTREMELY unhelpful and sensitive. I was next in line an she let a lady that just came in cut it front of me. When it was finally my turn she made get at the back of a very long line just to take 1 sticker off my box. Same thing with April, there were no pens too write the address on the box. When i got back to the front of the line April have me a pen and sent me to the back of the line AGAIN to write down an address that took 5 seconds to write.

A Lewallen a year ago

Complete incompetence! Mailboxes for apartment left unlocked for ANYONE to access. Our unit #s and full names are written in sharpie inside each box (why there's white on photo). USPS aware frequent package theft from lobby. Important letter taken from box because unsecured. Report filed, and OIG contacted.

Jalyn Corzine 2 months ago

Raphael is amazing! Super diligent and determined to help me find my mis-delivered high value package. Thanks to him and the mailwoman today, I was able to retrieve my package.