United States Postal Service

Sami Swag 3 weeks ago

The mail was great. The male was, ok? I came in to pick up a certified letter no one could find for 2 weeks. Finally got the ,pick up' ticket, but the employee is acting like I'm wasting his time? I had been waiting for delivery

Lillian Sippio 5 months ago

I don't know what is going on at this location but everytime my mail gets deliver to my apt it's other people who previously lived there but no longer live there mail still coming i have told the mail tech to return it i have went to post office my self and hand it bck and tell them I dont know these people return it i have even stretch bar code off and write return bck to sender not at address. One of the individuals did a change of address i got the notification and they still putting her mail in my box it must be something in the wind causing them not to be able to think.

Davero a year ago

Today, Saturday, July 5,2025. I and another gentleman arrived before closing at 1pm. The door was locked and a lady refused to open it! They had the previous day off and closed early today! They are lazy and a waste of taxpayers money! We are both filling a complaint with the USPS Inspector General's Office! If you don't want to do your job then maybe unemployment it for you!

Rosalyn Martin a year ago

Priority Mail? More Like “Priority to Sit Around” – 2⭐ Only giving it 2 stars due to Mr. Charles having amazing customer service that i experienced dropping off my package. He is the only one keeping that place afloat. I paid extra for Priority Mail because USPS promises 1‑ to 3‑day delivery. Instead, my package decided to take an extended vacation—3 full days lounging at the origin post office before it even left the building! Tracking showed “Accepted at USPS Origin Facility” on Monday afternoon (April 14) and then… absolutely nothing until Thursday afternoon (April 17), when it finally moved. The only reason it moved is because i went back to the facility to inquire about the stand still. I forgot to get the postal clerk name but she already had an attitude when i walked in and it was no line. She pretended to look in the database and inform me that even though the tracking says it’s still at this location, it has left and is in route to the jacksonville distribution center downtown. I wasted gas and my time commuting to the usps downtown only for that postal clerk to tell me that it was IN FACT not at their facility yet and still sitting at Lake Forest USPS. By the time it reached the recipient, an item that should’ve arrived mid‑week showed up the following Thursday—double the advertised time. What’s the point of paying the Priority surcharge if USPS treats it like standard economy? I could have mailed it with regular First‑Class and saved money for the same lousy speed. Even worse, customer service offered no real help: “It’s still within our delivery window and you cannot get a refund. USPS, if you can’t meet the time guarantees, quit advertising them. At the very least, be transparent when a package is stuck instead of letting tracking sit idle for days. Until there’s accountability and a real effort to honor paid service levels, I’ll be steering my “priority” business to carriers that actually make it a priority.

Ysyntricity 7 months ago

The system is always down. They close early or the unpleasant lady with the Bob is at the counter. One of the 3. This location should just close since its never operational