United States Postal Service

Christy Murphy 4 months ago

Terrible staff. Why are there women in the front that are nasty and on the phone when there are customers present? I know it’s a post office. That’s not in a great location in the city, But the people Who are in the Front should be fired. I’ve never seen worse customer service from the post office. She acted like I was bothering her at , asking a simple question, Then proceeded to get on the phone and talk to someone of a personal call.

Mark Allen 7 months ago

Our mail is delivered from this Post Office. We have informed delivery from the United States Post Office which provides us with an email with pictures of our mail before it arrives. A great deal of what we've been informed of does not arrive. At all. Ever. Most recently, five pieces, including tax documents were supposedly coming, and not one of them did. This is completely unacceptable, and opens us up to identity theft. It's not like someone came up to our mailbox and stole it when no one was looking. Our mail gets dropped through a slot in the frontdoor. If they were going to steal our mail, they'd have to commit breaking and entering, a felony, and there, to be signs, our home was broken into. Conversely, we get a lot of our neighbors' mail, often more than once a week, and sometimes from blocks and blocks away. In fact, a month or so ago on the day they deliver those little newspapers with all the ads from places like fingerhut and whatnot that nobody really wants, well, we got them for more than half of the homes on our block, alll dropped in our mailbox. Talk about lazy mail carriers! What the hell is going on with this place?

Daanis Chosa 5 months ago

The staff here are the worst. Very rude, short, and unhelpful! Never experienced customer service like this. Their mail person lost a check of mine that I was supposed to receive on Jan 16th. I went there after calling (no answer) on Jan 23rd. I explained the situation and let them know I receive Informed Delivery emails. I asked to speak to a supervisor, they said no one was there and that they had no idea when they'd be back. I asked to file a report on my mail. They finally gave me a piece of paper and were arguing with me the whole time while offering no help. It was an awful experience. If I could rate them -5 stars I would. I see many other people experience the same thing as well. The post office at the Quarry is MUCH better.

Renay B. 5 months ago

I would rate it negative stars if I could. I get informed delivery of what's to come in the mail. December 29, 2025 it showed my driver's license was suppose to come, however it did not. We did not receive our mail that was suppose to come Tuseday, December 30th, but did receive mail Wednesday the 31st, but not my driver's license. No mail that was to come the rest of the week. I went to the post office Saturday January 3rd, where 2 other people were not getting their mail. I told the lady about my driver's license not showing up, she says wait until Monday, January 5th and if it doesn't show up, then contact them. It is January 17th, and not a single response from them. I've called, they dont answer the phone, I've emailed several times and no response. The fact that THEY delivered it to the WRONG address, the DMV says in their system it was delivered, and then won't take responsibility for THEIR mistake is mind boggling to me. I can't stand this post office.

Definitely Not You 2 months ago

I walked in there this morning to ship a package back and asked the lady if she was having a good morning. She didn’t even say anything or look at me. This is the lady that works there behind the desk. After she was done, I said have a good day! All she did was make a grunt noise.. Horrible customer service.. HORRIBLE