United States Postal Service

Veronica Belmontez a month ago

I received a notification stating my package was delivered and placed in my mailbox. I went to check and once again, now keep in mind this is 1 of 8 packages that were not placed in my box or in the large package lockers, we'll i have had 4 brought to my home by either neighbors or others that ended up in their mailboxes! Please provide a number for us to be able to actually speak to a real life person. I have given up calling because once you are placed on 2 to 3 hour eternal hold you just give up and do not have faith in the USPS to deliver.

Fatima Rodriguez 2 months ago

I really don’t understand why some staff members are so rude. It’s not my fault other folks test their patience. I go in with a positive attitude and respect the employees helping me. But once they start being rude then I match the energy. It’s ya 2026 and the staff members should really not be acting like this. And psa for other folks stop trying to fix a problem with rudeness. I get it frustrating having to deal with their policies but keep in mind they’re doing their job. Don’t ruin it for everyone.

Joshy Boy 5 months ago

If mail was on hold, HOW did my debit card disappear. If it was on hold because of damaged boxes ( my box was not damaged, they say it was BUT IT WAS NOT) So, if my mail was on hold, and it was not placed in wrong box AGAIN.....Then WHO stole my card! "IF" my mail was on hold....it never left the post office, right? Either way, someone was able to activate my card and DRAIN it of over $150! HOW COULD THAT HAVE HAPPENED, "IF" my mail was on hold during this time!?! SUPPOSEDLY😶 One thing is for sure that post office employees were the last ones with my debit before the misplacement and/or theft of my card. Either negligence or theft!?! In other words, my card was issued AFTER the damages to my apartments mailboxes. They are saying my box DIRECTLY was damaged. IT WAS NOT! So my card was on HOLD, SUPPOSEDLY at post office! How did it get stolen then..."IF" it was on hold!?!🤨

Maura Jimmo 4 months ago

I did a change of address in July 2025 and I’m still not getting mail sent to my new address. I have gone to the post office numerous times as well as talk to representatives on the phone and they keep assuring me, my change of address has been done and the carrier should be delivering mail to my new address. However, it is now March 2026 and I’m still not getting my mail. I received a call from one of the managers there and he left a message stating my mail was going all over the place. I am not sure why this is happening. I have even spoke to someone at internal affairs and still nothing. This is by far the worst experience I’ve ever had at a Postal Service location.

Diane Schaller 2 months ago

Group mailbox was left wide open at Eubank and Florence in Albuquerque, nm. Am not able to close the doors. Cannot get a person on phone and no option for this problem. Also, tried looking for mailman in neighborhood, but no luck. Diane S