United States Postal Service

John and Jana Dreyzehner a month ago

I needed to return a call regarding our premium forwarding service that had inadvertently cancelled due to my credit card number changing abruptly after some fraudulent charges. Linda had contacted us to let us know that the carrier was questioning if it should really be delivered. When I called, I was directed to a representative and the phone rang only 2 or 3 times and Linda answered and was able to assist me right away. Linda is just amazing! She is always friendly, knowledgeable and extremely competent!

Melissa Ortiz 4 months ago

If you want to get treated poorly then come here and request Linda. Linda loves to belittle customers and make them feel bad for...anything really. After I received my mini (unnecessary) lecture I went to press the middle (somewhat unsatisfied yellow) button on the customer satisfaction prompt and she lept over the counter, pushed my hand away and hit the green button- four times for good measure. All with her boss behind her. It baffles me- so not only is she a bully to customers but to her supervisors. Lucky for Linda I've been practicing pressing buttons so when I return I will press the "red" one. Also, unrelated but there is a sign that mentions they only take 4 customers per day (all before 9:30/10am and only on selected days) for passport related issues. Just thought I share that information.

Alexa Reid 9 months ago

Terrible experience trying to access their walk in passport hours, but go figure given the other reviews. Walked in a minute after they opened to find out they already had cut off their passport walk ins over a half hour before the walk in hour started. Was told to get there BEFORE opening next time to be maybe selected as the next fortunate 4 people they choose per day.Not a very ideal situation for someone that’s disabled just trying to file their damn passport application when you can’t get an appointment ANYWHERE on the USPS website. Don't expect any friendliness or accommodating by the staff, they don’t care about you and don’t want to do their job.Don’t come here if you aren’t limited and can go to any other USPS.

bluebutterflies95 2 months ago

Wow I thought the reviews were a joke. Tried to post a package internationally to Australia where I am from and everyone was lovely. Then entered Linda! Condescending, rude, abrupt, shouting and horrible. Linda yells because we didn’t know where to address a package when asked to write it for a second time on the box in case, even though we weren’t from here. She was so unkind and took over from another person who was being so helpful. Linda really is giving USPS a bad name. Linda needs to stop snatching and belittling people.

Carlos St. John 5 months ago

Went to this post office for the first time yesterday. I saw all the bad reviews but thought “surely it’s not that bad”. I had several boxes needing to go out through media mail. The lady at the front (looks like her name was Linda based on other recent reviews) proceeded to tell me we had a problem with how I labeled my boxes and that it needed to be a very specific orientation or else they couldn’t send it. She gave me a mini lecture. I’ve done media mail several times over the years and never had this issue. I told her that and she replied “well I’ve been here since 1988. Im sure that everyone else who hasn’t said anything hasn’t been here since 1988.” She was rude, condescending, and unhelpful. So I took my boxes and left. Went to my local USPS the and shipped them off no problem. Do not go here.