United States Postal Service

The Chef Garza 6 months ago

I’m reporting an ongoing and repeated issue with our postal carrier. Multiple packages of mine have been lost, misplaced, or delivered to the wrong address, and I’ve had to locate them myself more than once. I have also received other residents’ packages on several occasions. Submitting tickets through the online system has not resolved the problem, and when I call in to report it, staff immediately recognize the situation and know exactly which carrier I’m referring to. This indicates the issue is already known but continues without correction. I have photos and videos documenting these delivery errors. At this point, the pattern is consistent and unacceptable. I’m requesting that this matter be addressed promptly to prevent any further loss or mishandling of mail.

Tamilou Touhey-Willis 6 months ago

After reading all of the negative reviews I was trepidatious about taking my 3 bags of packages to be mailed from this center. I need not have worried! The parking lot was packed with a long line to the door. Immediately my bags were taken to a waiting area until I got to the front of the line. Lovely Kat, thanks! The wait was pretty short in spite of the long line and Melissa just made my whole week! The area is lovingly decorated to the point that small children were happy! I loved my experience and am grateful.🎄

Krystal Romero 4 months ago

We came in for a passport appointment, and I'll tell you what.. The passport lady (May) was very rude to EVERYONE. I mean, I get it, they deal with a lot of people every day but that doesn't excuse her to be that rude and blunt. Very bitter experience this time...

Hafa Adai 7 months ago

Make sure they actually scan your package—and whatever you do, avoid the drop box like it’s a trap door. Apparently, scanning packages is optional now. One clerk cheerfully informed me that “sometimes packages just don’t get scanned,” but not to worry, because she assured me mine magically made it to the next location. Wow, amazing. Call me old-fashioned, but I thought scanning every package was kind of… I don’t know… their job? You know, so customers can track their stuff in case it disappears into the postal void? But hey, who needs accountability when we can rely on blind faith, right? Please choose another USPS and avoid this one.

Colette Johnson 3 weeks ago

I had to mail a package. The line was very long, some regular items were unavailable such as priority labels, only one person at the counter. The employees were pleasant, helpful, and they even offered me a water.