Post office Hackberry

Marisela Barrera 5 months ago

Zero stars! Very bad customer service and rude worker dude on his phone instead of offering help. I also needed tape (tape was right next to him) and he refused and said they don't do that. Hmmm - they just did that last time I sent a small package. No other customer in line, so it's not like they were in the weeds.

Kirk Revis 5 months ago

Probably the worst customer service EVER! Totally went to another post office and was so much easier to work with. Lazy Staff at this location. Dude with curly hair and earrings totally could have said “I don’t feel like working today” instead of giving me a lame excuse of not sending out my package!

Thomas DeLuna 3 weeks ago

Went to have mail ballot postmarked. Clerk refused to sell me stamp because I had $20 Bill. Did not want to give change. Rude lackadaisical attitude.

Nelly Fraga 8 months ago

There has been a complete lack of communication and consistency between postmasters at this location. When we moved into our home, we confirmed the placement of our mailbox with the postmaster, and it was approved. However, months later, we began receiving notices from our mail carrier stating that our mail would no longer be delivered unless the mailbox was moved forward a few inches. We contacted the post office multiple times and on three separate occasions we were told by the postmaster that the current placement was acceptable and that there should not be an issue. Despite this, another postmaster later contradicted the previous approvals and dismissed the situation in a rude and unprofessional manner, even in front of other employees. This experience has caused unnecessary inconvenience and confusion, and it reflects poor internal communication and a lack of respect toward customers who are simply trying to follow the instructions they were originally given.

Paulina Camara a month ago

The employees have the worst costumer service. Rude and won’t help in any way